Customer Success Account Manager Job at Regal Wings, Tampa, FL

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  • Regal Wings
  • Tampa, FL

Job Description

Job Title: Client Relations & Sales Coordinator

Location: Hybrid - Wesley Chapel, FL (1-2 days per week in-office, TBD)

Travel: 10-15% for trade events, primarily within Florida

Job Description:

We are seeking a dynamic and driven Client Relations & Sales Coordinator to join our team. In this role, you will be at the forefront of client interaction and relationship building, ensuring a seamless experience from inquiry to onboarding and beyond.

Responsibilities:

  • Client Interaction : Answer and respond to incoming client inquiries via phone and email, providing exceptional service and accurate information.
  • Client Onboarding : Manage new client onboarding processes, ensuring smooth transitions and timely distribution to relevant departments.
  • Outbound Sales : Coordinate and actively participate in outside sales efforts to drive client acquisition and revenue growth.

Requirements:

  • A competitive drive to stand out and achieve success in a results-oriented environment.
  • An aggressive, energetic self-starter who performs well under pressure.
  • Superior verbal and written communication skills with exceptional attention to detail and follow-up.
  • Strong listening and analytical abilities to assess and address client needs effectively.
  • Organizational skills to manage time and workload effectively in a fast-paced setting.
  • Proficiency in Salesforce or comparable CRM platforms.

Preferred Qualifications:

  • Bachelor’s degree in Hospitality, Business, or a related field.
  • 1-3 years of experience in client relations, sales, or a related field, with a background in Cruise, Airfare, or Host Agencies being highly desirable.

Join our team if you’re ready to bring your passion for client engagement and sales excellence to a company that values your contributions and rewards success.

Compensation:

  • A competitive compensation and bonus package 
  • A comprehensive benefits package
  • An opportunity to live the product you are selling through FAM trips and travel opportunities

Job Tags

2 days per week, 1 day per week,

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