Job Description
Inbound Call Center Reps needed! *This is NOT a remote position* Location is in Conroe, TX
Inbound Call Center Representatives needed who can answer high volume calls, assist customers with account or technical issues, provide excellent customer support and de-escalate situations involving dissatisfied customers.
Pay rate starting at $17.00/hour
Hours are M-F 7am-5pm, Sat 7am-4pm, off on Sunday.
**RESPONSIBILITIES**
*Handle customer inquiries, address concerns or complaints
*Provide account, sales, and technical support to customers while ensuring positive customer experience
*Provide information about the products and services
*Troubleshoot and resolve product issues and concerns
*Document and update customer records based on interactions
*Develop and maintain a knowledge base of the evolving products and services
**REQUIREMENTS**
*High school diploma or general education degree (GED)
*Minimum of one year experience in a high volume inbound call center within the last three years
*Ability to work shift work including days, evenings, and weekends
*Excellent verbal and written communication skills
*Exceptional interpersonal skills and ability to build rapport with customers
*Excellent time management and organizational skills
*Ability to maintain a positive professional demeanor composure when handling escalated calls
Company DescriptionAbout Us
Staffing Texas operates with integrity, ethics, honesty and respect. Our commitment is to do everything we can to place every person and meet every deadline. We specialize in light industrial, administrative and professional positions. What Sets Us Apart?Locally owned and operated staffing company in Montgomery CountyAbout Us\r\n\r\nStaffing Texas operates with integrity, ethics, honesty and respect. Our commitment is to do everything we can to place every person and meet every deadline. We specialize in light industrial, administrative and professional positions.\r\n\r\nWhat Sets Us Apart?\r\n\r\nLocally owned and operated staffing company in Montgomery County\r\nNo red tape; with direct access to decision makers, results are quick\r\nFully empowered team of industry experts\r\nSmall enough to be agile, large enough to have a strong presence in the market\r\nNamed Best of Conroe in Recruiting for 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!\r\n\r\nOwned and Operated by Texans\r\n\r\nStaffing Texas is a woman-owned staffing agency with offices in Conroe and Bryan, Texas.
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