IT Assistant - Hourly Job at AEG, Tampa, FL

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  • AEG
  • Tampa, FL

Job Description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Do you love football? Live music fanatic? Does the idea of sitting behind a desk all day make you cringe? We have the dynamic, flexible position you've been searching for! Apply now to join us for the Buccaneers' 2022-2023 sold out season!

Legends Hospitality is seeking part-time IT assistants. In this role you will provide Point-of-Sales (POS) support for Legends Hospitality concession locations at Raymond James Stadium in Tampa, Florida. The position's primary focus is the deployment and tear down of POS terminals and related equipment as needed for events. You will also be trained to become an expert on Bypass POS software to effectively provide end user support and perform POS maintenance.

This is a part-time position, with hours allocated based on event schedule. This is an ideal opportunity for students seeking a part-time, entry-level position in the point-of-sales field or any IT-related field. The person filling this position will have success if they have availability to work flexible hours in a fast-paced, dynamic work environment with changing work priorities. Events are primarily

Responsibilities

  • Provide level 1 support of all point-of-sale system problems and escalate when necessary
  • Conduct stadium walk-through to ensure all systems are operational prior to and during all events
  • Replacement of defective hardware before, during and after events
  • Diagnosis of software errors versus hardware breakage
  • Conduct basic network troubleshooting
  • Aid in cable management efforts and maintain neat appearance of POS register areas
  • Maintain a thorough knowledge of the organization and adheres to all standards and practices

Qualifications

  • Availability to work evenings and weekends in accordance with event schedule
  • Some weekday availability a plus
  • Studying an IT-related field or experience in the IT field a plus
  • Experience with POS systems a plus
  • Experience in hospitality a plus
  • Ability to work independently and come up with solutions on the fly in high pressure situations
  • Ability to walk/transport yourself the equivalent of 10,000+ steps an event (you will not be sitting at a desk)
  • Ability to communicate quickly and efficiently via SMS text/Radio
  • Ability to lift 30 pounds to move POS equipment as required by the event
AEG

Job Tags

Hourly pay, Part time, Flexible hours, Weekend work, Afternoon shift, Weekday work,

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