Junior Help Desk Support
Pay Rate: $15-$20/hour
Position Overview:
We are seeking a motivated and eager-to-learn individual to join our IT team as a Junior Help Desk Support. This entry-level role does not require prior experience, as comprehensive training will be provided. Your primary responsibility will be to handle off-boarding workflow manual processes. This role offers a unique opportunity to grow within the organization, with plans to transition you to a Full-Time Employee (FTE) Help Desk Support role and further contribute to various IT functions for the schools.
Key Responsibilities:
Manual Off-Boarding Workflow:
Skill Development and Training:
Technical Support:
Documentation and Record-Keeping:
Collaboration:
Continuous Learning:
Support for School IT Infrastructure:
Qualifications:
Educational Background:
Eagerness to Learn:
Technical Aptitude:
Problem-Solving Skills:
Communication Skills:
Team Collaboration:
Adaptability:
Preferred Qualifications:
IT Background:
Customer Service Skills:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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