The Operations Support Agent is a key member of the operations team, crafting text for in-game and website communications, coordinating global operations and support teams, and providing translation and operational support to internal teams.
Additionally, the agent helps ensure that our players get world-class treatment by coordinating between customer support teams and development teams, translating and passing on key information needed to resolve bugs and other customer support issues.
Requirements
Essential Duties and Responsibilities
Knowledge and Experience
Competencies, Skills, and Attributes
Travel
Supervisory Responsibility
Physical Demands
Benefits
Annual Salary: $28.00 per hour
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