Job Description
About Our Job The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver's most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
As DPL's Youth Strategy Program Manager, your job will be to support the planning, coordination, and evaluation of in-library youth services and programs throughout the DPL system. DPL's current youth services include a wide variety of offerings for early learners, kids, teens, and families; you will lead the team to further solidify and enhance these services. Your primary work location will be the Central Library, however, you will also spend time at other DPL locations and some of your work may be done remotely. You will work closely with the Youth Services Manager, Youth Strategy service leads, and other DPL staff throughout the system to ensure that DPL's youth services offerings meet the needs of customers and staff and are focused on supporting positive experiences for youth and families.
About Our Department DPL's Youth Services department includes two teams: Youth Outreach and Youth Strategy. The Youth Outreach team offers direct services to youth, families, and educators outside of library locations, while the Youth Strategy team focuses on developing frameworks and guidance for services in library locations. The entire Youth Services department collaborates with staff across DPL to offer welcoming spaces, engaging learning opportunities, and diverse resources for Denver's youth and families.
About You Our ideal candidate has supervisory experience in a public library, experience supporting colleagues who work with youth and families, and a desire to provide innovative and responsive services to youth and families.
Our ideal candidate has:
•Supervisory experience in a public library.
•Enthusiasm for youth services and learning new things.
•Great communication skills.
•Experience coordinating programs and services across multiple locations for diverse audiences.
•Knowledge of youth development and best practices for working with youth.
•Knowledge of educational pedagogy.
•Skill in managing projects and experience in managing multiple projects at once.
•Skill in providing strong, dedicated and compassionate leadership.
•Ability to apply an inclusive and trauma-informed lens to supervision, services, and programs.
•Skill in making data-informed decisions.
•Skill in communicating, collaborating, and establishing effective working relationships with employees and colleagues.
•Ability to facilitate, lead, coach, mentor and encourage accountability with staff who do and do not report to you.
•Ability to solve problems creatively, negotiate, and handle stressful situations in a positive manner.
•Ability to model positive attitude, excellent interpersonal skills, cultural sensitivity, and a sense of humor in working with customers, coworkers, and the community.
•Ability to train and lead others in new processes.
•Ability to demonstrate innovation and flexibility.
•Ability to travel to various locations within the City of Denver regularly.
•3 or more years of experience overseeing programs and services to youth and/or families.
The Youth Strategy Program Manager's work will vary day-to-day. Typical tasks include visiting DPL locations, check-ins with staff, supporting the development of learning opportunities, writing department updates to share with the organization, and meeting with both internal and external partners. Please note that this position works mostly with DPL staff to enhance programs and services to youth and families, rather than with youth and families directly.
Specific Duties Include:
•Supervise a team of Program Administrators.
•Oversee the planning, coordination, and evaluation of in-branch youth services and programs and analyze trends.
•Assess the impact and effectiveness of the library's youth services and programs and continuously refine and improve them.
•Lead development and implementation of staff training on youth development and program strategies.
•Develop, document, and share best practices and guidelines for Youth Services at DPL.
•Develop and enhance services for educators.
•Help develop the Youth Services department's budget and strategic goals.
•Collect and maintain useful and accurate data about DPL's in-branch youth services and programs.
•Identify potential partners and program participants, and plan strategies for reaching target audiences.
•Work closely with other library departments and branch libraries to build relationships that support and expand youth services offerings at library locations.
•Resolve problems and mediate conflicts encountered during daily operations,
determining the appropriate solutions and promoting teamwork.
This position will be based out of the Central Library, with some days spent at branch libraries and working from home. The successful candidate should be prepared to pay for parking on days spent at the Central Library, typically ranging from $9-$16 per day.
Please include a cover letter that explains your interest in this role, and why you believe you would be a good candidate. We value colleagues from all communities and identities.
MINIMUM QUALIFICATIONS:
Education requirement: Bachelor's Degree in Public Administration, Management, Sociology, Psychology, Political Science, or a related field.
Experience Requirement: Three (3) years of full performance professional level experience developing, implementing, and administering programs.
Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education for all classifications. Additional appropriate education may be substituted for the minimum experience requirements.
License/Certifications: None About Everything Else Job Profile LA2962 Program Manager
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type Unlimited
Library Hiring Range $72,534.00 - $96,108.00
Starting Pay $72,534.00-$96,108.00
Agency Denver Public Library
Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact
[email protected] with three business days' notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish. City and County of Denver
Job Tags
Local area, Remote job,