Regional Manager Job at MyPlace Self Storage, Indianapolis, IN

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  • MyPlace Self Storage
  • Indianapolis, IN

Job Description

Join Our Team and Secure Success: Where Every Locker Holds Opportunity!

At MyPlace Self Storage, we believe success is built on strong leadership, collaboration, and a unified commitment to excellence. We’re seeking a Regional Manager to oversee multiple facilities within an assigned region. This isn’t just about managing operations, it’s about inspiring teams, cultivating a people-first culture, and creating an environment where performance thrives, and everyone contributes to the bigger picture.

About the Role

As a Regional Manager, you will take ownership of multiple self-storage locations, overseeing everything from day-to-day operations to revenue growth. You’ll be a coach, leader, and innovator focused on aligning teams with organizational goals while fostering inclusivity, adaptability, and engagement. Whether it's guiding a team member’s development, implementing new ideas, or building processes that eliminate friction, your ability to elevate the team above the individual will define your success.

What You’ll Do

  • Inspire, mentor, and unify your team by promoting accountability, open communication, and teamwork.
  • Monitor and build team chemistry, fostering trust and collaboration at every level.
  • Oversee and optimize day-to-day operations across multiple facilities.
  • Ensure compliance with company standards, safety protocols, and industry regulations.
  • Regularly evaluate facility performance to identify and act on opportunities for improvement.
  • Manage budgets, maximize occupancy rates, and reduce delinquencies.
  • Utilize analytics to craft effective pricing strategies and promotions.
  • Align teams with KPI goals and celebrate milestones.
  • Train, mentor, and support team members in their professional development.
  • Share best practices and encourage the team to overcome challenges through collaboration and intentional planning.
  • Be an advocate for constant learning, listening, and teaching.
  • Bring fresh ideas and adaptable strategies to solve problems and improve operations.
  • Continuously look for ways to simplify processes and eliminate friction.
  • Maintain top-tier customer service standards across all locations.
  • Resolve issues promptly and create positive experiences for every customer.

Qualifications

  • Bachelor's degree in Business Administration, Management, or a related field (preferred).
  • Minimum of 5 years of multi-site management experience, preferably in self-storage, retail, or operations.
  • Proven track record of leading and developing high-performing teams.
  • Strong financial acumen with experience managing budgets and driving revenue growth.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to analyze data and use metrics to guide decision-making.
  • Strong organizational and time management abilities with a focus on detail and efficiency.
  • Proficiency in Microsoft Office Suite and familiarity with management software systems.
  • Ability to travel frequently within the assigned region.

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