Job Description

Regional Manager:

We are looking for a passionate and experienced Regional Manager / Director of Restaurants that will oversee all business and operations for our restaurants units in Pennsylvania and New Jersey - a total of 6 large, high volume restaurant operations. The position will have oversight responsibility for $70 million+ in revenue across the six very busy restaurant locations, by providing day to day oversight to the General Managers and operations teams and working closely with a wide range of Managers and senior culinary leadership. As we continue to open new locations, this position's scope will also expand to include a vital leadership role in these projects from conception to opening and ongoing day to day oversight.

As Regional Director of Restaurants, you will oversee the operational and strategic aspects of multiple restaurant locations within our organization. Your primary responsibility will be to ensure consistent excellence in operations, guest experience, and financial performance across all restaurants under your jurisdiction.

This is a critical leadership role for the restaurant group and brand, requiring the highest standards of performance to provide an internal role model and example of the company’s values. The position is responsible for ensuring that the restaurants comply with all laws and achieve both financial and qualitative performance targets, positioning the restaurant group for continued long-term growth. and success.

The person we are looking for must demonstrate strong communication and interpersonal skills and exceptional leadership oversight and presence, be eager to learn and grow with us, have a passion for creating memorable, world class guest experiences around food & wine, enjoy finding new ways to solve problems, have an iron clad integrity, and love being around people! The candidate must understand and have the desire to promote our brand and culture.

Qualifications :

• Proven experience as a Regional Manager or similar role in the restaurant industry
• Strong leadership and managerial skills with a track record of driving results
• Excellent Communication and interpersonal skills
• Strong understanding of financial management principles and experience with P&L accountabilty
• Knowledge of restaurant operations, systems implementation, and compliance requirements
• Ability to travel regularly and work flexible hours as needed

Preferred candidates will possess the following :

- A passion for hospitality and knowledge of Mediterranean cuisine, and a thorough understanding of wine and wine pairings

- Executive Leadership presence and strong communication and interpersonal skills

- Strategic thinking and a commitment to fostering a positive organizational culture

- A strong, proven track record of developing leaders and promoting a high performance customer service culture

- At least 3 - 5 years experience managing multi-unit locations at the director level with revenue of $70 million+ combined revenue for 6 high-volume, high-energy and high-profile units

- Experience at a senior level with new restaurant opening responsibilities such as hiring and training employees and leadership, implementing new systems, policies and procedures

- An advanced understanding of restaurant financial models, budgeting, expense management and P&L analysis

- Be able to work a varied schedule of nights, weekends, and holidays as business dictates and travel freely for periods of time while new openings are in progress

Key Responsibilities :

1. Operational Leadership:

• Ensure smooth operations and adherence to company standards across all restaurants.
• Conduct regular visits to loctaios during service hours to monitor operations and address any issues
• Oversee certifications of management and staff - ServSafe, RAMP, License Renew

2. Human Resources Management:

• Oversee recruitment, hiring and training of management teams
• Provide coaching and support for management development and performance improvement
• Oversee certifications of management and staff - SERVsafe, RAMP, License Renewals
• Address HR issues including disciplinary actions, grievances and terminations

3. Financial Oversight

• Monitor P&L statements and inventory management to achieve financial targets
• Implement cost ontrol measures and ensure profitability across locations

4. Guest Experience and Quality Assurance

• Address feedback from secret shoppers and guest reviews to maintain high service standards
• Work with Management and Chef teams to streamline menus and evolve offerings as necessary.

5. Vendor Management & Negotiations

• Negotiate Contracts and manage relationships with vendors to ensure competitive pricing and quality service

6. Systems Implementation & Compliance

• Implement and Monitor Systems for operational efficiency, including check-in procedures and closing report
• Ensure compliance with health and safety regulations and manage liabilities such as slips and falls.

7. Strategic Planning & Communication

• Collaborate with ownership through regular meetings (weekly/zoom) to discuss performance, challenges and strategic initiatives
• Act as a liaison for PR and social media activities to maintain positive brand image and community relations

8. Cultural Leadership and Development

• Foster a positive culture within restaurants, emphasizing teamwork, accountability and guest satisfaction
• Provide ongoing education and training to management teams to enhace skills and performance

9. Emergency Management & Contingency Planning

• Develop solutions for short-staffed restaurants, vacations, or unforeseen closures to minimize disruptions

EEO: Equal Opportunity Employer

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